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| Q:Do you have other parts for my car not listed? |
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| A:We carry over 110,000 parts. We can not list everything on eBay, so you can contact us to request a part. We can list parts on eBay at special request if we have the part in stock. |
| Q:Did you ship my package? I have not received a tracking number. |
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| A:In most cases if you have not received a tracking number it is probably in your junk mail folder. We send out the tracking information to the email provided by eBay. Check your junk mail folder before asking. |
| Q:When can I expect my order to arrive? |
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| A:In most cases packages will go out the same day as the payment is received, assuming the payment was made before 4:30. Generally speaking items should be received in a week, but that is up to UPS. Obviously shipping times will vary depending on your location |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping and handling is specified at each listing, unless there is a special circumstance like shipping of an engine. Please do not ask to have shipping costs lowered, it takes time and materials to box items. |
| Q:Do you ship internationally? |
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| A:We only ship to the lower 48 states. In some cases we can make exceptions but please be aware there is a drastic change in shipping costs to other countries, Hawaii, and Alaska. We will have to be notified before purchase |
| Q:How long do I have to pay? |
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| A:We would prefer that everyone pays instantly, unfortunately on eBay many people purchase items then take a very long time to pay, or do not pay at all. If you have not paid within 1 week of purchase a dispute will be filed with eBay, and you will receive negative feedback. If it will take you a long time to send payment please contact us. |
| Q:Is there any warranty? |
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| A:We do have a 90 day warranty on all parts. There will not be exceptions after the 90 day period, we feel this is plenty of time to install the part and use it. We may ask for the part to be returned for inspection purposes. We will not refund money on a part that has been damaged i.e. dropped or damaged during install. |
| Q:Can I pick this item up? |
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| A:Of course, we would love to have you down to our establishment. We would like to build a last relationship with our customers. Sometimes items are discounted due to high shipping fees on glass. if shipping is more than $15 please check with us before picking up the item |
| Q:Is this part new ,rebuilt or used? |
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| A:All parts are used unless noted otherwise, there is a warranty on all parts. |
| Q:Did you ship my part yet? I never recieved a tracking number. |
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| A:In most cases if you have not received a tracking number it is probably in your junk mail folder. We send out the tracking information to the email provided by eBay. Check your junk mail folder before asking. |
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