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 | Q: Do you combine postage? |
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 | A: We usually do not charge customer extra postage if you purchase pushchair accessories at the time of purchasing our pushchairs.
But if you want to order two or more small items altogether, please contact us through ebay for a discounted postage and packing fees. |
 | Q: What 's your return policy? |
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 | A: Please read our return policy at the bottom of the active listings in our ebay shop. |
 | Q: what payment method do you accept? |
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 | A: We accept paypal, postal order/cheque, bank transfer and major debit/credit card over the phone if you send us your contact number. |
 | Q: How long is the guarantee? |
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 | A: All products comes with 6 months guarantee. All cases of damage must be communicated to us within two days of delivery.Any product problem due to manufacturer’s faulty should be reported to us and we will send you replacement parts or if we are unable to get you a replacement, we will refund you in full. |
 | Q: Why is the postage paid higher than the value of the post stamp? |
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 | A: The postage paid including postage and packing material fees. Example, You paid £2.99 postage stamp is £2.48, packing bag £0.51 makes the total £2.99 for p&p |
 | Q: Do you combine shipping? |
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 | A: yes, please see the description in the postage section for each item on ebay. |
 | Q: When can I expect my order to arrive? |
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 | A: Large items(over 4 kgs) 1-2 next working day(mostly next working day by 5 pm to the UK mainland, and 2-3 working days to offshore destinations in the UK) on receipt of cleared payment by 11:00 and clear instruction for delivery,including the valid contact phone number) Small items usually takes 1-3 working days for delivery to the UK mainland. |
 | Q: Do you ship internationally? |
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 | A: we can ship small items (less than 2 kgs) to EU only. We can also ship most large items to EU if buyers would pay for the postage and insurance. |