Bread Crumb Link

Shop search

Shop categories

Shop pages

  • Orders
  

Making an Order
Browse our site and when you have chosen want you want to order select the quantity and click ‘Buy it Now’.  Once you have selected all your products, you are ready to finalise your purchase and be taken through the payment process.

If you are making multiple purchases from us to make a promotional saving we may be offering at any time, all purchases should be placed in the basket before proceeding with your order. In this way eBay will be able to verify that the purchases meet the promotional saving and deduct the relevant discount prior to your payment.  If the purchases are made and paid for separately then the promotional saving will not be deducted

Methods of Payment
If you have a PayPal account, you can quickly process your order with the details already stored in your account, this saves you time as you do not have to enter those details again.  You do not require a PayPal account to use this service, however it is recommended and one can be set up during the checkout stage.

Alternatively, you can check out as a guest without opening an account using a credit or debit card. PayPal currently accepts: Master Card, Visa, Maestro, Electron, Eurocard and American Express.

If requested, please ensure that you provide the cardholders name as it is shown on the card and the billing address as it appears on the card statement. Payment will be taken in GB pounds, and if applicable, your card will be charged according to the exchange rate applicable at that time.

At no time when paying on-line does Agility Sports have access to your account details. All sensitive information such as your card number is handled securely by your chosen payment service.

Order Process
We do not usually insist that you make your payment directly upon purchase but we will not despatch your order until we have your cleared funds.  Where payment has not been received after four days, the order will be automatically referred to eBay where an ‘unpaid item’ case will be opened – this process enables us to resell the product and reclaim our selling fees from eBay.

Your order will first be checked by our fraud team against our current fraud scorecard and when cleared will be passed on to our warehouse team. Card fraud is illegal and perpetrators will be prosecuted in all cases. Our warehouse team will then process and package your order ready for despatch and will then pass your order on to either Royal Mail or one of our dedicated delivery couriers.

Once your order has been despatched, we will email you to give you an estimated delivery date. If your order is being delivered by one of our couriers we will attach the appropriate tracking information to your sales record within eBay and our courier will then deliver your order to your door or your selected delivery address. Please note our courier will always require a signature.

Legal
The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this website including orders for goods. By accessing this website you agree to submit to English law.