Do You Ship Outside The UK?
Apart from the United Kingdom and all BFPO locations, we are happy to ship to the following destinations :-
- European Union
- Rest of Europe
- Australia & New Zealand
- South America
On request, we will consider other destinations. However, before committing to purchase you should contact us at firstname.lastname@example.org to confirm suitability. Please note, where import taxes are due, they are borne by the purchaser and not Agility Sports.
We try to despatch all orders within twenty-four hours of receiving your payment (Monday to Friday). The exception to this would be for orders made at the week-end or around public holidays where we will despatch on the next available working day.
Unless stated within the listing, delivery costs are additional to the displayed product price and vary depending on the total weight of goods ordered and the country of destination. We will confirm the total price payable, including delivery charges, before we expect your payment.
When Will My Order Arrive?
Within the UK, orders are despatched using either myHermes or Royal Mail. For orders outside the UK we only use Royal Mail (though they will pass the order on to another courier in the host country).
Indicative delivery times (from date of despatch) would be: -
Mainland UK - Usually within 3/5 working days
Western Europe - Usually within 5 working days
Other - Usually within 10 working days.
myHermes quote a delivery lead-time of between three and five working days and will usually require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit, a calling card will be left with the courier’s contact number to arrange re-delivery.
Courier’s will attempt re-delivery up to three times and deliver until 9pm in most areas. If delivery is not successful after the third attempt they will return the goods to us and we will contact you to arrange re-delivery. We reserve the right to charge further delivery costs for re-delivery.