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 AccessBuy Store

AccessBuy Store

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 Thank you for your purchase! Please visit my eBay Store for more great items and friendly, reliable customer service. However, we'll delay to ship all the items as Labor Day holiday from 1st to 3rd (1-3 May).We apologize for any inconvenience occurred to you. Happy Labor Day.
Terms and Condition
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General Interest
  • These terms and conditions help to keep our eBay store a safe place to trade and set out the full extent of any agreement between you and us in connection with this site. You should understand that by placing an order, you accept terms and conditions therein. All our policies, terms and conditions are subject to change without prior notice.
  • AccessBuy brings you the best and the biggest brands for your digital lifestyle.  From the latest Cellphone and Tablet accessories, through to top brand accessories for In-Car, Security Monitor and Cool Gadgets.  We have it.  You can be sure that you are purchasing great value, excellent quality items, safe and secure in the knowledge that many thousands of other eBay members have happily done so before you.
  • Prices are subject to change without prior notice. We are unable to refund price adjustments due to manufacturer price changes after date of original sale. We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice. We also do not charge extra for payments made via PayPal or Credit/Debit card.
  • We Provide 1 Year Warranty Service for electronic products. And we will test all the item before sending them out, ensure they work.
  • If the item not work or damaged by post, We can provide full refund or replacement for solve the problem.
  • Any matter Please in first contact us , Please well believe us, if any problem related to your ordered product/ transportation delivery, we ensure to reply you with the most appropriate solution to ensure a satisfied trade with our customers.
  • Please Contact us by eBay Message.
  • Buyer may cancel the transaction and return any item within 7 working days of receipt. Buyer will be responsible for the return postage of the item.
  • All Returns are processed within 1 working days of receipt at our office. We will reply you once we receive the return package. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund may be delayed.
  • Buyer may refer to the item's Warranty & Returns terms to determine the item's Cancellation and Refund policy.
  • We accept PayPal and Credit/Debit Card payments. We cannot accept personal or business cheques.

  • Please note that paying by eCheque through PayPal can delay your shipment by up to two weeks while payment clears through the Paypal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched within 24 hours.
  • Complete your payment ASAP after you bid for fast shipping.
  • Payment must be fulfilled within 7 days after auction is ended. Non-paying bidders will receive a unpaid strike from Ebay System.
  • Please contact us via ebay if the combined postage is not comply with our discount rule.We will send you the purchase invoice with correct postage discount before you pay.
  • We do not share your personal information with any other companies and we do not store credit/debit card details.
  • We ship item Worldwide. All items will be dispatched within 24 hours after payment cleared(Available on Business days Only). We send item to eBay Shipping Address(which you leave before confirm payment), buyer must be responsible for the postal address and make sure it is available for post.
  • Shipping Method:
    Packages will sent by Airmail Parcel Service, it will be in first arrived at your Local Post Office, then you will receive a Package Arrival Notification from post office. If the package is still not arrived over normal time, Please in the first instance check if your local post office is holding the item for you.
  • For High Value Product(Total Cost more than $20.00 USD): Package will be shipped via Registered Airmail Service with Tracking Number , We will add the tracking number to your eBay order when the item send out. Buyer can contact our customer service for trace the details by using tracking number.
  • NOTE:The information update might be takes 2-3 days, If the shipping detail can not trace, Please re-try for few days.
  • For Low Value Product(Total Cost less than $20.00 USD): Package will be shipped from Hong Kong, via Standard Airmail Parcel, This service has no Tracking Number, we sent lots of items by this service, normally it will arrived in its time.
  • Your item is sent from Oversea, Normally Air Mail will takes 12-20 days for the International Airmail Service and Customs Clearance.
    United States, United Kingdom, Australia, Ireland. 8-12 business days.
    Germany, Netherland, Canada, Singapore. 10-18 business days.
    Spain, France, Italy and some another European countries 3-5 weeks.

    Brazil, Argentina, and some another South America countries 4-6 weeks.
    Malaysia, Thailand, Israel and some another Asia countries 4-6 weeks.
  • Due to several Business Season in year(Christmas day, Labor Day, Halloween, China New Year) or Natural disasters(Earthquake, Typhoon, Flood), the air mail service might be postponed for days, These incidents do not occur frequently, But they will affect the Delivery Time of international freight.
  • We have experienced and fully trained staff ready to answer any questions via the eBay messaging system
  • When contacting us in any instance please ensure you provide the following information – Your eBay ID, Item number, Item title, and reason for contact.
  • Return Address:
    Recipient   AccessBuy
    Address   Room 5C-1, International Technology Building,
    ShenNan Mid-Road, Futian Dist., ShenZhen, GuangDong, China
    ZIP Code   518000
    Telphone   +86-755-82818812-810
  • We aim to reply to you within 24 hours (Monday to Friday).
General FAQs
    Is This a Brand New Product?
    All the phones we sell are 100% brand new, boxed and guaranteed with a Customer Care team to help in the event of a problem.
    When can I expect delivery of my item?
    All items, except high value items are dispatched within 24 hours of your payment clearing. (Excluding Weekends & Bank Holidays).

For high value items such as IP Camera, Digital Camera, Video Recorder, GPS Navigation we impose a 3-5 day clearing period for payment verification (Excluding Weekends & Bank Holidays). Due to a large number of fraudulent transactions (third-party hacks into eBay & PayPal accounts) received by our company in the past we implemented this policy as a safety net to catch any such fraudulent transactions. We apologize for any inconvenience this may cause you but safety and security is our first priority.

Please check the listings for shipping terms. We dispatch by Post Office First Class Service; In most instances can expect delivery in 7 to 10 working days, but Post Office does not guarantee this. 

    I received faulty or wrong item, what shall I do?
    We apologise in advance if this happens. Prior to any return please get in contact with us through eBay, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 24-hour turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance, and you are responsible for ensuring we receive the item back prior to a refund or exchange.
    I would like a refund, how do I go about this?
    A full refund on the purchase price of the item will be provided if the item is returned within 7 working days of receipt, and in its original condition. Prior to any return please get in contact with us through eBay, and we will provide you with the information you require to return the item. All returns are processed within 5 working days of receipt.
    The Registered Airmail & International Signed for Tracking Numbers are not working?
    Items that are sent by Standard Airmail Parcel or Registered Airmail Parcel For service are only traceable upon delivery. Upon issuing of a Tracking number to you; your item is in the hands of the postal service. These are the terms and conditions of these services. We has no control over this. Please allow 30 days prior to making any contact with us regarding non-receipt.

Note – Please also check the postal address you supplied on the PayPal transaction receipt.