These terms and conditions help to keep our eBay store a safe place
to trade and set out the full extent of any agreement between you
and us in connection with this site. You should understand that by
placing an order, you accept terms and conditions therein. All our
policies, terms and conditions are subject to change without prior
AccessBuy brings you the best and the biggest brands for your
digital lifestyle. From the latest Cellphone and Tablet
accessories, through to top brand accessories for In-Car, Security
Monitor and Cool Gadgets. We have it. You can be sure that you are
purchasing great value, excellent quality items, safe and secure in
the knowledge that many thousands of other eBay members have happily
done so before you.
Prices are subject to change without prior notice. We are unable to
refund price adjustments due to manufacturer price changes after
date of original sale. We do our best to provide the most accurate,
up-to-date information, but errors do occur and we reserve the right
to make changes without notice. We also do not charge extra for
payments made via PayPal or Credit/Debit card.
We Provide 1 Year Warranty Service for electronic products. And we will test all the item before sending them out, ensure they work.
If the item not work or damaged by post, We can provide full refund or replacement for solve the problem.
Any matter Please in first contact us , Please well believe us, if any problem related to your ordered product/ transportation delivery, we ensure to reply you with the most appropriate solution to ensure a satisfied trade with our customers.
Please Contact us by eBay Message.
Buyer may cancel the transaction and return any item within 7 working
days of receipt. Buyer will be responsible for the
return postage of the item.
All Returns are processed within 1 working days of receipt at our
office. We will reply you once we receive the return package. Please ensure you include your eBay user ID, listing number
and reason for return; otherwise the refund may be delayed.
Buyer may refer to the item's Warranty & Returns terms to determine
the item's Cancellation and Refund policy.
We accept PayPal and Credit/Debit Card payments. We cannot accept personal or
Please note that paying by eCheque through PayPal can delay your shipment by
up to two weeks while payment clears through the Paypal system (check with
PayPal on the expected clearance date). Once your eCheque payment clears, your
item will be dispatched within 24 hours.
Complete your payment ASAP after you bid for fast shipping.
Payment must be fulfilled within 7 days
after auction is ended. Non-paying bidders will receive a unpaid
strike from Ebay System.
Please contact us via ebay if the combined postage is not comply with
our discount rule.We will send you the purchase invoice with correct
postage discount before you pay.
We ship item Worldwide. All items
will be dispatched within 24 hours after payment cleared(Available on Business days Only). We send item to eBay Shipping Address(which you leave before confirm payment), buyer must be responsible for the postal
address and make sure it is available for post.
Packages will sent by Airmail Parcel Service, it will be in first
arrived at your Local Post Office, then
you will receive a Package Arrival
Notification from post office. If the package is still not
arrived over normal time, Please in the first
instance check if your local post office is holding the item for
For High Value Product(Total Cost more than $20.00 USD): Package will be shipped via
Registered Airmail Service with Tracking Number
, We will add the tracking number to your eBay order when the item
send out. Buyer can contact our customer service for trace the
details by using tracking number.
NOTE:The information update might be takes 2-3 days, If the shipping detail can not trace, Please re-try for few days.
For Low Value Product(Total Cost less than $20.00 USD): Package will be shipped from Hong Kong, via
Standard Airmail Parcel, This service has no Tracking Number, we sent lots of items by this service, normally it will arrived in its time.
Your item is sent from Oversea, Normally Air Mail will takes 12-20
days for the International Airmail Service and Customs Clearance. United States, United Kingdom,
Australia, Ireland. 8-12 business days.
Germany, Netherland, Canada, Singapore.
10-18 business days.
Spain, France, Italy and some another European countries
Brazil, Argentina, and some another South America countries 4-6 weeks.
Malaysia, Thailand, Israel and some another Asia countries 4-6 weeks.
Due to several Business Season in
year(Christmas day, Labor Day, Halloween, China New Year) or Natural disasters(Earthquake, Typhoon, Flood),
the air mail service might be postponed for days, These incidents do not occur frequently, But they will affect the
Delivery Time of international freight.
All the phones we sell are 100% brand new, boxed and
guaranteed with a Customer Care team to help in the
event of a problem.
When can I expect delivery of my item?
All items, except high value items are dispatched within 24 hours of your payment clearing. (Excluding Weekends & Bank Holidays).
For high value items such as IP Camera, Digital
Camera, Video Recorder, GPS Navigation we impose a 3-5 day clearing period for payment verification (Excluding Weekends & Bank Holidays). Due to a large number of fraudulent transactions (third-party hacks into eBay & PayPal accounts) received by our company in the past we implemented this policy as a safety net to catch any such fraudulent transactions. We apologize for any inconvenience this may cause you but safety and security is our first priority.
Please check the listings for shipping terms. We dispatch by
Post Office First Class Service; In most instances can
expect delivery in 7 to 10 working days, but Post Office
does not guarantee this.
I received faulty or wrong item, what shall I do?
We apologise in advance if this happens. Prior to any return please get in contact with us through eBay, so we can help you quickly and efficiently. We aim to deal with all e-mails on a
24-hour turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance, and you are responsible for ensuring we receive the item back prior to a refund or exchange.
I would like a refund, how do I go about this?
A full refund on the purchase price of the item will be provided if the item is returned within 7 working days of receipt, and in its original condition. Prior to any return please get in contact with us through eBay, and we will provide you with the information you require to return the item. All returns are processed within 5 working days of receipt.
The Registered Airmail & International Signed for Tracking Numbers are not working?
Items that are sent by Standard Airmail Parcel or
Registered Airmail Parcel For service are only traceable upon delivery. Upon issuing of a Tracking number to you; your item is in the hands of the postal service. These are the terms and conditions of these services.
We has no control over this. Please allow 30 days prior to making any contact with us regarding non-receipt.
Note – Please also check the postal address you supplied on the PayPal transaction receipt.