 |
| Q:When do I need to pay for the items? |
|
| A:Pls make payment in 3 days. Pls tell us if you need more time to buy other items. We will open unpaid item case if it's not paid. |
| Q:Do we offer combined shipping? |
|
| A:We do offer Combined Shipping and Handling Charges: US 2 shipping discount will be deducted for each subsequent items. If you buy 4 items, you will enjoy a shipping discount of 3 items that equals to US2 x 3= US6. |
| Q:When will my package be sent? |
|
| A:We will ship immediately within 2-3 business days upon receiving your payment depending on the availability of stock. Normally your order will arrive within 7-14 business days. We do not deliver on Sunday and public holidays. |
| Q:Do you post internationally? |
|
| A:Yes, we ship worldwide and the shipping & handling charge is the same for all o countries. Please refer to the item page for the actual shipping & handling charge of each item. |
| Q:Do you combine shipping & handling charge? |
|
| A:We do offer Combined Shipping and Handling Charges: US 2 shipping discount will be deducted for each subsequent items. If you buy 4 items, you will enjoy a shipping discount of 3 items that equals to US2 x 3= US6. Please note that you will not receive combined shipping & handling savings and we cannot refund these charges if you checkout and pay f |
| Q:I would like my package to be shipped with a tracking number? |
|
| A:All items will be sent by registered mail and a tracking number will be email to you once it was sent. |
| Q:I have seen something listed previously but can not find it now? |
|
| A:Please try searching the item title by using the search option in our eBay shop. If you can not find it, it may be out of stock since our system will re-list the item if stocks available. |
| Q:Can I retract or cancel my bid? |
|
| A:If you made a mistake and want to cancel your bid, you can simply click on this link http://pages.ebay.com/help/buy/questions/retract-bid.html and fill out the "Bid Retraction Form" at bottom of the page. |
| Q:I do not receive a response regarding my question? |
|
| A:Normally, we will reply your email within 24 hours except Saturday & Sunday. If you do not receive a response within 24 hours the most likely reason is: (1) you have changed your email address from the one that is registered with Ebay OR (2) you are using a block or filter that is blocking our response. So please disable any SPAM block or EMAIL fil |
| Q:Do you accept PayPal? |
|
| A:Yes, we accept PayPal (preferred). |
| Q:Do you accept Money Order, Personal and Business Checks? |
|
| A:Sorry that we DO NOT accept Money Order, Personal and Business Checks from other countries. |
| Q:How long do I have to checkout and pay for my item after the auction ends? |
|
| A:You must pay for auction within 7 days, if not, we will report to eBay as a non paying bidder and the unpaid item dispute will be sent to you. If an item is unpaid for within 7 working days of an auction closing, the sale of the item will be re-listed on eBay. |
| Q:When do you post feedback? |
|
| A:Positive feedback is left for customers who have left us positive feedback. As soon as we receive positive feedback from the customer, our system will automatically leave positive feedback in return. If you have any problems, before leaving neutral or negative feedback please contact us and we will help. |
| Q:Can I return my purchase and receive a refund? |
|
| A:We are very sorry that all sales are final, so there will be no return or refund available. We can offer you exchange or replacement if item is defected. |
| Q:I am the winning bidder of your item but I do not want to finish the order, can I cancel my it? |
|
| A:EBay bids are legally binding agreements to purchase. We have to pay eBay fees for each transaction. The only way to receive a refund on these fees is to file a unpaid dispute, which impacts negatively on you as a buyer. So we are very sorry that we cannot cancel any completed transaction. Please be careful before placing bid to make sure that you |
Basket
) 
