We take pride in our excellent customer service.
Here to Help - 24hours a day, 7 days a week, 365 days a year.
Emma - Customer Services Manager
Ben - Technical Advice
Matt - Technical Advice
Katie - Customer Services Assistant
Katy - Customer Services Assistant
Sandra - Customer Services Assistant
Sammi - Customer Services Assistant
Contact Methods
| Contact Method |
Details |
| Company Name: |
Aceparts Limited |
| eBay Messages: |
Via 'Ask a Question' feature in every eBay listing |
| Telephone: |
+44 (0) 208 0905 333 [Mon-Fri 10:30-16:30] Support only, not for ordering |
| Email: |
ebay@aceparts.com |
| Post: |
Aceparts Limited
11 Victoria Street
Alderney
GY9 3UF |
Payment Methods
| Accepted Payment Method |
Details |
| Paypal: |
Select 'Paypal' option when completing the eBay checkout. If this option is unavailable, please send a direct payment to alan@aceparts.com and let us know so that we can ensure that payment is assigned to your order.
This will also prevent any delays with the processing of your order. |
| Bank Transfer: |
Account Name: Aceparts - HSBC ALDERNEY BRANCH
SORT CODE: 40-22-25
ACCOUNT NUMBER: 03859169
IBAN: GB95MIDL40222503859169
SWIFT: MIDLGB22
You must commit to buy the item before sending any money!
Please also send us an email to confirm that you have sent payment and the bank account name, to prevent any delays with the processing of your order. |
| Postal Order: |
Please make your Postal Order payable to 'Aceparts Limited' and send it to the address below:
Aceparts Limited
11 Victoria Street
Alderney
GY9 3UF
Your Postal Order must be crossed and sent via a trackable postal service. Please allow 7 working days for us to receive the postal order and process it. |
Order Cancellation
We understand that things can go wrong and you may no longer require the item(s) you ordered from us.
Well, do not panic as we can simply cancel your order without you receiving an unpaid item strike.
Please contact our Customer Services Team on any of the details above to authorise your order cancellation.
Returns
You are well within your right to return any unused item(s) to us within 14 days from the date of purchase.
Please contact our Customer Services Team on any of the details above to authorise your return.
Returns postage is at the discretion of our Customer Services Team.
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