100% Satisfaction Guaranteed
Or Your Money Back
If you have any problem at all then please do not hesitate to contact us and we WILL resolve it for you.
Our contact details are;
Tel; 01782 642122
You can also contact us by eBay message.
If you change your mind or an item is not as you expected you can return it to us for a full refund INCLUDING POSTAGE, but you are responsible for the return costs. Just let us know by email or eBay message within 14 days of receipt.
If you have a faulty item or the item is not as described then let us know as soon as you can by email or eBay message. All items are guaranteed for 1 year and we will offer a refund or replacement whichever you prefer. If an item must be returned we will either arrange for it to be collected or ask you to post it back to us via royal mail. If we ask you to post it back to us we will send a refund for the postage charge.
For all returns please put your details (Name, address, telephone number) in the parcel so we can identify the parcel.
Our return address is;
152 Stone Road
We have an experienced and practical team who are happy to offer advice to customers regarding the suitability of tools and how to use them, however it is advice only. You are responsible for the safe use of our products and if you are not 100% sure about anything you should consult a professional.