Terms and Conditions
Please read these terms and conditions before purchase, if you do not agree with any, do not purchase.
All items must be paid for via PayPal. All contact must be made through the Ebay messaging system – emails will not be answered.
You can return any item for any reason within 14 days. The item must be unused (this includes testing) and in its original packaging. If there is a problem all items are guaranteed for a year against manufacturing defects, please contact us for details. We cannot refund postage charges and returns must be agreed with us in advance.
Postage
Almost all items are dispatched on the same or the next working day, and all will dispatched within three working days. We will dispatch to the address provided in eBay. It is your responsibility to check this address when you order, as it is often not possible for us to change it later. We cannot delay dispatch if you are away.
We do offer postage discounts. Please purchase as normal and delay your payment. Send us a message and we will discount the postage on your invoice. Always get your postage discounted before you pay, if you don’t postage will not be discounted.
Within UK; Royal Mail is used for low value, low weight items and all other items are sent via next day courier. Prices are quoted for mainland UK only, if you live in Ireland, further north than Dundee, or on any other non-mainland address please contact us first for a quote.
Overseas; For delivery anywhere outside the UK we send small lightweight items via Airmail and heavier items are sent via DPD. We offer postage discounts abroad but sometimes it can be minimal. Please check with us first if in doubt.
Advice
We are happy to offer advice to customers regarding the suitability of tools and how to use them, however it is advice only. You are responsible for the safe use of our products and if you are not 100% sure about anything you should consult a professional.
Stock
All items are brand new unless otherwise clearly stated. We reserve the right to substitute an item of the same specification but higher value and quality if necessary. In this case your rights to return an item are unaffected.
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