Shipping Information
Where We Ship To
We currently ship to all UK and European addresses, however unfortunately we are unable to ship outside of Europe. As this is the case any orders placed with delivery addresses outside of our shipment area will be refunded.
Postage Charges
Please be aware that P&P charges also include packaging costs and our business postal collection costs.
Combined Shipping
We offer a combined shipping discount on all multiple item orders. Please request an invoice from us as postage discounts are not always applied automatically.
Dispatch Times
We aim to dispatch all orders within 1 working day of cleared payment. If for any reason there is a problem with you order you will be informed as quickly as possible. In these unusual circumstances we will email you all options available to you the customer and will await your instruction.
Delivery Method
All UK mainland orders less than 1.5kg will be dispatched by Royal Mail unless otherwise stated. Any orders which are over 1.5Kg will automatically be sent by courier service.
UK offshore orders will usually be sent by Royal Mail, however on occasion we may send goods by courier due to size, weight or value of the parcel.
All European deliveries will usually be sent by Royal Mail Airmail Services but again orders may be sent by courier due to the size, weight or value of the parcel.
Delivery Times
All UK orders are usually delivered with 1-3 working days (excluding weekends and holidays) from dispatch. If your item has not arrived please contact your local sorting office as parcels are usually held there if they are unable to be delivered.
Please inform us if your item has not arrived within 1 week of dispatch, however please note that we are unable to declare the item as lost by Royal Mail until 14 working days from dispatch date.
Unfortunately we are unable to predict deliveries outside of the UK. Although we expect orders to arrive within a few days please allow up to 7-10 working days for delivery. If your parcel has not arrived in this time please inform us straight away. | 
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