some of my past and present items

How soon can I expect my items?

I dispatch everything within 24 hours of the payment clearing unless that happens to be a Saturday afternoon or Sunday, in which case they will be sent first thing Monday morning

How are my items sent?

Your items will come to you wrapped carefully in acid free tissue paper which does not cause the silver to tarnish, this is then put into an organza gift bag with an invoice and business card.  If you are buying crystal a small carnelian cleansing stone will be included with your item to help prevent stress during transit.  All this will then be sealed in a jiffy style envelope with a return label and sent to you by whichever method was specified. 

OK, so do you combine postage?

yes I do.   If however when I go to the post office the postage is found to be significantly less than you were charged I will refund the difference to you.  I have already done this on several occasions

Can I contact you if there is a problem?

Yes you can, you can contact me about anything including questions about crystals, healing, my terms or my products.  I can be reached through the contact seller button on each item page or my email address can be found on my ME page.  Alternatively email me at amanda@asilverdream.co.uk  I check my emails several times a day and will get back to you as soon as I have read your message

What payments do you accept?

I accept personal cheque, postal order, paypal, e cheques and bank transfers.  Please make cheques and postal orders out to A Aldridge and send them to: 17 Hillson Close, Port Isaac, Bodmin, Cornwall PL29 3TR; Please also bear in mind that I will not post until payment has been received and cleared.  Some methods take longer than others!  I would ideally like payment within 7 days but if there is a problem please let me know ~ I'm human too and I know things don't always go to plan ~ and I will work something out with you.  I could hold your item for you for a short time until you are able to pay.

 How do I look after my silver when I've got it?

Plain silver is relatively easy to look after. The more you wear it the less it will tarnish. If you do need to clean it then use warm water and a little washing up liquid.  Drying thoroughly and  polishing with a soft cloth should be sufficient.

Gem set jewellery should be cleaned in the same way and the back of the stones should be brushed with an old toothbrush to remove the dirt that accumulates there.  This lets the light back through the stones and restores their original sparkle.  Bear in mind however that porous stones such as coral, turquoise and opal should not be immersed in water, cleaning with a damp cloth is all that is needed.

Avoid contact with chemicals including perfume, deodorant and hairspray when wearing your jewellery and remove your jewellery when bathing or doing anything which will get it excessively dirty or scratched

What if there is a problem with my jewellery?

I accept returns up to 30 days after purchase whether its because there is a fault, you have changed your mind, it isn't what you thought it was or because you bought it for someone else and they don't like it.  Just email me to let me know that it is coming back and as soon as it arrives with a note containing your name, address, date bought and your ebay id (so that I know who to refund! )  I will refund your purchase price.  Unfortunately I can not refund the postage unless there is a fault with the item.  I check everything before I pack it so it is unlikely that you will have this problem, but if you are not happy for any reason just let me know : ) 

Finally, thank you for visiting my shop  A Silver Dream and please feel free to contact me amanda@asilverdream.co.uk anytime about anything. 

Please check back soon, new things added all the time!!