| Trouble Shooting |
| No video output signal? |
| Please confirm that the video output port is connected to the VIDEO OUT, and ensure BNC in DVR interface is in good connection, whether BNC cable is used for too long time and is aging, and ensure N system/P system selection is right |
| The system can not detect the harddisk? |
| If the system can not detect the harddisk, please confirm that harddisk data cable is connected well to power cable, harddisk’s interface in main board is good, we recommend to re-plug harddisk data cable again; please confirm power adaptor is DC19V 2.1A (the range is 2.1A--5A), you can replace the power supply test; Seagate brand harddisk is desirable. |
E-mail alerting is not functioning? |
| Please follow the instruction strictly, check whether there is any letter error or unnecessary space, and please check your mail server’s functionality if SSL ordinary shutdown. |
| can you tell me how the LEDS work on this system. Are they lit all the time or automatically on when the camera is in use? |
| The IR leds of the cameras will be automatically on when the camera is in use. the cameras shows color image when at good lights condition,black and white at night |
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