*While we guarantee to despatch your order, we cannot be held responsible for courier delays.
Orders are despatched via Parcel Force, Royal Mail or myHermes.
Despatch time – Same day if ordered before 3pm (working days only)
We are only able to despatch your order to the address registered on your PayPal account at the time of payment. Please ensure any address changes are updated prior to ordering.
For ParcelForce deliveries to Northern Ireland and northern Scotland – please allow an extra day for delivery.
If you live in any of the following regions, your delivery may have a higher cost: Scottish Highlands, Orkney, Shetland and Western Scottish Islands and Northern Ireland.
Parcel Force deliveries MUST be signed for. If there is no one available to sign for your parcel, the courier will leave a card detailing when your item will be redelivered or where you should go to collect it.
We are not able to ship to:
- Channel Islands
- Republic of Ireland (Eire)
- Isle of Man
Please be aware that in certain circumstances our couriers are unable to deliver to some postcode areas. In this instance we will cancel and refund your order.
All delivery times are subject to change, especially during peak periods.
You can track the progress of your delivery by contacting the assigned courier via telephone or website. You will need the tracking number and this will be found on 'your order has been despatched' email.
Parcel Force customer services/tracking - 08448 00 4466
Royal Mail customer services/tracking - 08457 740 740
myHermes customer services/tracking - 0330 333 6556