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About Us

3Monkeys is an established eBay store, with a proven reputation for delivering amazingly priced products, coupled with impeccable customer service.

As part of a group of companies that have been trading for the past 18 years on a Pan European basis, we have close, long standing relationships with senior management at many of the biggest brands. This, coupled with only ever buying in huge volume ensures we always get the best deals available. We are able to pass these savings onto you, the customer.

We are able to offer two main grades of stock via the 3Monkeys Store:

1 - Brand New items

Brand new items come complete with all the necessary parts and accessories and are still in their original packaging. In some instances the box/packaging may be damaged, marked or has been opened, but don’t let this put you off! The product inside will be pristine.

Products are supplied with full manufacturer’s warranty. If your product develops a fault after 28 days of receiving the product, you will need to contact the manufacturer’s technical support helpline, as shown in the manual. The manufacturer will be able to arrange the repair of a faulty product directly for you without the need for it to come via 3monkeys. If you do experience any problems with contacting the manufacturer, then please contact the 3monkeys team by emailing us via My eBay who will be able to help with any issues.

2 - Refurbishment

We also have access to customer returns for some of the UK's largest retailers. Customers return products for many reasons: it may have been unsuitable, an unwanted gift or simply because they have changed their mind. Nevertheless, we employ the leading refurbishment and testing centre in the UK to unpack and rigorously test each and every item that comes to us as a retailer return. 3Monkeys offer complete transparency on refurbished products as all applicable items will be marked as 'refurbished' and then graded to allow for even bigger savings, while still buying in complete confidence.

We work hard to bring you the best products at the best price available and will support our customers both pre and post sale. Please check our useful information section for any queries you may have, or feel free to get in touch - we're always happy to hear your feedback or assist with questions or queries.

Payment & Prices

  • Payment is only accepted via Paypal. We do not accept cash, cheque, debit or credit cards, postal orders, bank transfer or any other payment method. We will only deliver to the Paypal supplied delivery address so please ensure the correct address is selected in Paypal. All Buy It Now items require immediate payment, auction items require payment within 3 days.
  • All prices include VAT at current rate.
  • Delivery costs are per item and will be clearly shown on each listing.

 

All our products are sold for domestic use for individual consumers in mainland UK. We choose to limit our product offering to consumers to a maximum of 10 items in any 10 days. We do however recognise that some of our products provide an opportunity for people to purchase as trade. All items purchased as trade listings or where buyers have purchased more than 5 of the same type of item over any 90 day period, will be classed as trade purchases. All trade purchases are excluded from any stated or implied guarantee and can not be returned to us under any circumstances.

 

3monkeys Telephone number 01792 761821