You need to return your items to us within 7 working days after the day on which the goods are delivered. Please note postage costs will not be refunded. You (customer ) are responsible for the return shipping charges if you are returning items because you have changed your mind, and we will not refund you original delivery charge.
Items must be returned to us unused and boxed as new in the original packaging. Returned items must not have any signs of abuse or intentional damage.
If an item develops a fault within the 3 month warranty period offered then please contact us either by email firstname.lastname@example.org or by phone on 0844 243 6363.
If found to be a manufacturers fault we will repair, replace or refund.
Refunds are usually processed within a few days of us receiving the goods back. Please allow a further week for the amount to show on your account. Sorry if this seems a little long but the time frame is dictated by your bank or card issuer and we have no control over it. We will refund you by the same method as payment (i.e. same card, Paypal)
If you think the item your received is faulty or have any other questions please get in touch with our support team via email email@example.com or give us a call on 0844 243 6363.